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Context Help

If you feel lost inside our hosting Control Panel, the very first step you should take is to press the Help button, which is present on each and every page. A popup will show up. It contains comprehensive info about all the actions that you can carry out on that particular page. Each popup appears on the same page so that you can quickly return to your work.

Video Tutorials

We have a wide array of tutorial video clips clarifying how to use our web hosting Control Panel. They're meant for those of you who would like to see how things are being done instead of just reading articles. In this way, anyone can quickly become familiar with our hosting Control Panel by simply watching our step-by-step how-to videos.


If you can't discover the solution you need, examine our extensive Frequently Asked Questions database, which includes questions asked by actual customers and provides practical solutions. We regulary update our FAQ database with new questions & answers in order to encompass all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't discover the answer you searching for in the FAQ database either, you can touch base with our fantastic team of customer support engineers available 24/7/365 and ready to assist you with any query. Each support ticket you open will be replied to in less than 1 hour (the average support ticket response time being only twenty minutes), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 169742

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU


Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: